Mekrotik website (www.mekrotik.com.tr) belongs to Mekrotik Telekomünikasyon Hizmetleri Ticaret Limited Şirketi and the information security of our customers visiting this address is of great importance for Mekrotik.
Mekrotik Telecommunication Services Trade Limited Company. as, considering the safety of our valued customers; We would like to inform you about the "Personal Data Protection Law" regarding personal data, in order to protect fundamental rights and freedoms, especially the privacy of private life.
Personal data in accordance with the Law on Protection of Personal Data No. 6698 (“KVKK”); means any information relating to an identified or identifiable natural person.
Personal data refers to all kinds of information about an identified or identifiable person, such as name, surname, TR identity number, contact information. Your personal data; Personal Data Protection Law No. 6698 (“KVKK”), Electronic Communications Law No. 5809, Information Technologies and Communication Authority, Personal Data Protection Authority regulations and other legislation provisions; In accordance with the relevant legislation, our Company takes all technical and administrative measures to ensure the appropriate level of security in order to prevent your personal data from being processed unlawfully, to prevent unlawful access and to ensure its preservation.
Your personal information is provided by us only with your knowledge. Your personal information recorded by us with your knowledge is protected and will continue to be protected by Mekrotik.
We would like to emphasize the necessity of not sharing your passwords with anyone in order to ensure your information security.
Mekrotik, within the scope of KVKK and related legislation, can process your personal data in accordance with the legislation within the scope of the information below.
On our website, we may provide links to other websites not operated by Mekrotik. If you visit any of these Web sites, you should review that site's privacy and other policies. We state that Mekrotik Telekomünikasyon Limited Şirketi is not responsible for the policies and practices of other companies.
Finally, we remind you that it is possible for Mekrotik to change their privacy policies, so we recommend that you regularly check our Privacy Policy and Protection of Personal Data pages.
Processing of Personal Data and Purposes of Processing
Pursuant to article 4 of the KVKK;
"(1) Personal data can only be processed in accordance with the procedures and principles stipulated in this Law and other laws.
(2) It is obligatory to comply with the following principles in the processing of personal data:
a) Compliance with the law and honesty rules.
b) Being accurate and up-to-date when necessary.
c) Processing for specific, explicit and legitimate purposes.
ç) Being connected, limited and restrained with the purpose for which they are processed.
d) Preservation for the period required by the relevant legislation or for the purpose for which they are processed.
Your personal data; requesting our services and products, establishing and providing the service, its continuity, other post-subscription transactions and termination, and preventing and detecting situations such as invoicing, interconnection, irregularity, abuse and fraud, checking the accuracy of your identity information and documents you have declared to our company and Subscription Preserving your identity sample and other information that must be kept in accordance with the relevant legislation in addition to your contract, providing you with better services and conducting analyzes and studies for product and business development within the scope of technological advances/improvements, providing customer services, realizing your requests, finalizing your complaints and informing customers, research and measurement of customer satisfaction, trends and loyalty of subscribers/consumers, awards, sweepstakes, contests, gifts, thanks, celebrations, reminders, brand collaborations, activities to inform about our company's innovations, and interests, credit and inspection, management of risk for collection and prevention and detection of all kinds of malicious use, declaration/recording of personal data for the purpose of obtaining information about our services, products and services, and training and developing our employees to provide you with better service , regulatory and supervisory institutions, official authorities, sharing the necessary information for the purpose of fulfilling the legal obligations in the relevant legislation and audit activities, determining your location in case of an emergency call in accordance with the relevant legislation and sharing it with the authorities, to the products and services offered with our business partners or other third parties. For the purposes of providing, but not limited to, contractual requirements and financial reconciliation regarding our Company's products and services, preparing, presenting, promoting and informing you about the campaign content, according to your usage It can be processed for the purposes of providing HR communication services, traffic management, providing and analyzing services, products and services, call center, marketing activities and information, strategy, planning and business development, measuring service quality, financial reporting and analysis, complaints, legal follow-up and similar purposes. ; systems and archive centers.
Method and Legal Reason for Personal Data Collection
Your personal data; electronic communication services and all services provided by our Company and for the purpose of fulfilling its obligations as required by our Company within the scope of the above-mentioned purposes, are collected in electronic media such as verbal, written or mobile applications, e-mails, short messages, calls.
Transfer of Personal Data
Your personal data, within the scope of Laws and other legislation and for the purposes explained;
* Regulatory and supervisory institutions, the competent authorities that will determine your location in case of an emergency call, public institutions or organizations that are authorized to explicitly request your personal data in their applicable laws,
* Business partnerships, supplier and contractor companies, banks, credit risk and financial institutions and other real or legal persons within the scope of the stated purposes
* Tax and similar consultants, obligatory persons related to legal proceedings, institutions and organizations and third parties, including auditors, and business partners, third parties from whom we receive services for the above-mentioned purposes, at home and abroad, without being limited to these, may be transferred to authorized persons and organizations.
Storage and security of personal data:
Personal data will be kept as long as the purpose of providing this information is valid. Your data will continue to be processed by us after the service you receive from us in order to determine your needs, to serve you more quickly and to meet your next service requests. If the data is to be kept subject to legal periods and for reporting, information purposes to legal authorities and relevant public authorities, or if it is required to be stored for longer periods in accordance with the legislation, these limits will be complied with. Necessary security measures will be taken by us to prevent the stored and recorded data from being lost, not falling into the hands of unauthorized persons and preventing illegal use.
Your Rights Regarding the Processing of Personal Data
By applying to our company, in accordance with Article 11 of the KVKK;
(1) Everyone, by applying to the data controller;
a) Learning whether personal data is processed or not,
b) If personal data has been processed, requesting information about it,
c) Learning the purpose of processing personal data and whether they are used in accordance with its purpose,
ç) To know the third parties to whom personal data is transferred in the country or abroad,
d) Requesting correction of personal data in case of incomplete or incorrect processing,
e) Requesting the deletion or destruction of personal data within the framework of the conditions stipulated in Article 7,
f) Requesting notification of the transactions made pursuant to subparagraphs (d) and (e) to third parties to whom personal data has been transferred,
g) Objecting to the emergence of a result against the person himself by analyzing the processed data exclusively through automated systems,
ğ) In case of loss due to unlawful processing of personal data, it has the right to demand the compensation of the damage.
Changes to Data Privacy Principles
Depending on the changes in the legislation, there may be changes in the principles shared here. In case of changes, necessary announcements will be made on our website, and we recommend that you visit our website regularly to be aware of these changes.
You can fill out the application form here or submit your own petition in order to exercise your rights and make a request regarding your personal data within the scope of the above-mentioned Law (This petition must contain: your name, surname, TCKN, the address you want to receive a reply from, your e-mail address or fax number, your application date, detailed explanations regarding your request) signed and sent to us by the following methods:
APPLICATION METHOD
ADDRESS TO APPLY
ATTACHMENTS
Written Hand Delivery Application
Hand-deliver the signed application form
SEYİTNİZAM Mah. DEMİRCİLER SİTESİ 6. Cad. GALAXI 1 IŞ HANI Apt. No: 83 / 89
A copy of the front of your identity card will be attached.
2. In Written Via Notary Public
Notarization
SEYİTNİZAM Mah. DEMİRCİLER SİTESİ 6. Cad. GALAXI 1 IŞ HANI Apt. No: 83 / 89
3. Via Registered Electronic Mail (KEP)
With a registered e-mail (KEP) address
mekrotik@hs02.kep.tr
4. Application with Your E-Mail Address Registered in Mekrotik System
By using your e-mail address registered in our company's system
kvkk@mekrotik.com.tr
5. Application with Another E-Mail Address Not Available in Mekrotik System
There must be a written petition signed with your mobile signature/e-signature. This petition should contain the following information: (Name, surname, TCKN, the address or e-mail address you want to receive your answer from, your explanations regarding your request)
kvkk@mekrotik.com.tr
Your applications submitted to us will be answered within thirty days from the date of receipt of your request, in accordance with the second paragraph of Article 13 of the KVK Law, depending on the nature of the request. Our answers will be sent to you in writing or electronically in accordance with the provisions of article 13 of the relevant KVK law.
In order for us to finalize your application, the information and documents you have submitted to us must be correct and up-to-date. If the information and documents we will provide to you as a result of your application require an additional cost, we inform you that you may have to pay the fee determined by the Personal Data Protection Board.